Business III

Business III

Study Guide for Final Exam

Block, Modified Block Letter Formatting

Active/Passive Listening Skills

Body Language, Gestures and Manners

C’s of Communication

Memo Formatting

Leadership Styles

Persuasive Strategies

Stages of Writing

Verbal and Non Verbal Actions

Meeting Etiquette

Communication Barriers

Proofreading Marks

The test is 15 true/false and 27 multiple choice questions. I will review further on Thursday……………. Your exam is Friday, May 18th.